PRIVACY POLICY

NOTICE

All documents provided as a consequence of this contractual relationship are the property of AIXA CORPORE, S.L. and are protected by intellectual and industrial property rights.

The recipient of these documents is entitled solely to use them privately within BIANCO 88, S.L. Express authorisation from AIXA CORPORE, S.L. is required in order to modify, reproduce, exploit or, in particular, commercialise them, or otherwise exercise any rights belonging to their owner.

The client may only distribute documents supplied by AIXA CORPORE, S.L. within BIANCO 88, S.L., or to any other person or entity expressly authorised by AIXA CORPORE, S.L., in accordance with the confidentiality standards established by applicable legislation. Documents may also be disclosed where required by the competent public authorities. The client shall be responsible for their proper custody and safekeeping.

This clause is intended to be displayed prominently on the website homepage under the heading “Privacy Policy”.

We also recommend including it in the contact form and in the registration form used when creating an account to make a reservation or online purchase.

At the end of the relevant form, checkboxes should be included requiring users to accept the applicable terms under the following headings:

“ I ACCEPT THE PRIVACY POLICY”

“ I ACCEPT THE COOKIE POLICY”

“ I ACCEPT THE LEGAL NOTICE”

The submission of personal data should not proceed unless the user has accepted the Privacy Policy, Legal Notice and Cookie Policy, where such acceptance is legally required.

Where advertising or marketing communications are to be sent, an additional checkbox should be included with wording such as:

“I wish to receive information, offers and promotions from www.restaurant88tenerife.com and relating to the sector.”

Information regarding products or services may be sent to existing customers on the basis of legitimate interests where legally permitted, provided that each communication gives the recipient the opportunity to object to such processing. In all other cases, where consent is the applicable legal basis, express consent must be obtained before commercial communications are sent.

When users’ data are collected through the various forms, fields that are mandatory should be identified with an asterisk (*) so that users can clearly distinguish which information they are required to provide through www.restaurant88tenerife.com.

OUR PRIVACY POLICY AT A GLANCE

Who are we?

We are BIANCO 88, S.L., and we process your personal data in our capacity as data controller. This means that we are responsible for determining how your personal data are used and protected.

What do we use your data for?

We use the information you provide to us online or through any other means in order to respond to your enquiries, requests and suggestions.

Why do we process your data?

We process your personal data on the basis of different lawful grounds, depending on the circumstances.

For example, when you complete a form or send us an email containing an enquiry or suggestion, we may have a legitimate interest in responding to your request. Other processing activities may be based on your consent, the performance of a contract, steps taken at your request before entering into a contract, or compliance with a legal obligation, as explained in this Privacy Policy.

With whom do we share your data?

We will only share personal data with collaborating companies and service providers where necessary to deal with requests received, provide our services or products, process payments, comply with legal obligations or otherwise perform activities necessary for our business.

We may also provide data to financial institutions and public authorities where required by law.

We do not sell your personal data to third parties.

What rights do you have?

You have the right, where applicable, to access, rectify and erase your personal data.

You may also have the right to object to certain processing, withdraw consent previously given, request restriction of processing, exercise your right to data portability and not be subject to certain decisions based solely on automated processing.

In processing your personal data, we apply the following principles in order to ensure an appropriate level of protection:

• Lawfulness, fairness and transparency: We process personal data only where there is an appropriate lawful basis and provide you with clear information about the purposes for which your data are processed.
• Data minimisation: We request only personal data that are adequate, relevant and limited to what is necessary for the purposes for which they are collected.
• Storage limitation: Personal data will not be kept for longer than necessary for the purposes for which they are processed. Retention periods will depend on the relevant purpose and applicable legal obligations. In the case of subscriptions, we may periodically review our records and remove data that are no longer required.
• Integrity and confidentiality: Personal data are processed in a manner designed to ensure appropriate security and confidentiality. We take reasonable technical and organisational measures to prevent unauthorised access, unlawful processing, loss or misuse of users’ personal data.

This Privacy Policy provides further information about how we process the personal data of our customers, suppliers, website users and, more generally, all persons who interact with us, regardless of the means used to communicate with us, including online forms, telephone, email or in-person communications.

We aim to be transparent about how we use your personal data, the consequences of such use, and the rights available to you.

For this reason, we keep our Privacy Policy, Legal Notice and Cookie Policy updated and make this information available through this website.

If you have any questions or require further information about this Privacy Policy, please continue reading below.

WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?

The controller responsible for processing your personal data is:

BIANCO 88, S.L. informs users that personal data provided through use of our website, through our various data-collection forms or by sending emails will be processed by BIANCO 88, S.L.

The corresponding processing activities are included in the Record of Processing Activities maintained by BIANCO 88, S.L. in accordance with the requirements of the General Data Protection Regulation (“GDPR”).

FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?

At www.restaurant88tenerife.com, we process personal data relating both to users of our website and to third parties who have a relationship with us.

To help you understand how your personal data are processed, we describe below the relevant purposes of processing, categories of personal data and legal bases according to the type of relationship that the data subject has with BIANCO 88, S.L.

WEBSITE USERS

What information do we collect from website users?

Where users complete any of the forms available on our website, BIANCO 88, S.L. may collect the following personal data:

• Identification and contact data: first name and surname, telephone number, postal address and email address.
• Information relating to the user’s request or enquiry.

For what purposes will we process your personal data?

Where appropriate, when the user accepts this Privacy Policy and provides personal data through the relevant form, those data may be processed in order to:

• Provide the information requested by the user.
• Respond to enquiries or requests submitted through the forms available on our website.
• Provide the services requested by the user.

How do we obtain your data?

We obtain your personal data through:

• Forms completed by website users for the purposes described in the relevant form. Where consent is the applicable legal basis, the form will require the user to provide that consent through the corresponding mechanism.
• Browsing information obtained through cookies or similar technologies accepted or otherwise lawfully activated when the user accesses www.restaurant88tenerife.com.

What is the legal basis for processing your data?

Depending on the processing activity, the applicable legal basis may include:

The user’s consent, pursuant to Article 6(1)(a) GDPR, where the user has expressly indicated agreement to the relevant processing through the applicable form or consent mechanism.

The user may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

Legitimate interests, where applicable, including certain activities relating to website security, service improvement or analysis, subject to the requirements of the GDPR and, where applicable, the legislation governing cookies and electronic communications.

Performance of a contract or steps taken at the request of the data subject prior to entering into a contract, pursuant to Article 6(1)(b) GDPR, where a customer submits a request through the available forms or asks for information regarding services offered by BIANCO 88, S.L.

APP USERS

BIANCO 88, S.L. informs customers using the MY VENTURE application that their personal data may also be processed through the application for the purpose of managing reservations, purchases, requests, communications and other services connected with their commercial relationship with us.

Such processing may include:

• Identification data.
• Contact details.
• Reservation or purchase information.
• Service history.
• User preferences.
• Technical data necessary for the proper operation, security and improvement of the application.

These data will be processed in accordance with the purposes, lawful bases, retention periods, security measures and data-subject rights described in this Privacy Policy.

USERS OF THE Wi-Fi NETWORKS AT OUR ESTABLISHMENTS

What information do we collect from Wi-Fi users?

For users who connect to Wi-Fi networks made available at our establishments, BIANCO 88, S.L. may collect or generate the following information:

• Identification and contact information: first name and surname, telephone number and email address, where registration is required.
• Technical information: device MAC address, IP address, equipment or device identifiers, date and time of connection, session duration and volume of data transmitted.
• Network usage data: information concerning domains accessed and general use of the network, to the extent permitted by applicable law.

For what purposes will we process your personal data?

Personal data relating to users of our Wi-Fi networks may be processed in order to:

• Provide access to the Wi-Fi network and technically manage the connection.
• Protect the security of the network, prevent fraudulent or unlawful use and identify technical incidents.
• Comply with applicable legal obligations, including any legally applicable obligations concerning the retention of connection information.
• Produce statistical analyses regarding network usage for the purpose of improving the service.

How do we obtain your data?

We may obtain your data through:

• The registration form completed by the user in order to access the Wi-Fi network, where such registration is required.
• The user’s connection to the network, which automatically generates certain technical information necessary to provide and secure the service.

What is the legal basis for processing your data?

Depending on the specific processing activity, the legal basis may be:

• The user’s consent where consent is legally required and has been provided when registering for or accessing the Wi-Fi network.
• The legitimate interests of BIANCO 88, S.L. in maintaining network security and preventing misuse, subject to the requirements of Article 6(1)(f) GDPR.
• Compliance with applicable legal obligations relating to the provision of electronic communications services, where such obligations apply.
• Performance of a contract or provision of the Wi-Fi access service requested by the user, where Article 6(1)(b) GDPR applies.

IN-PERSON CUSTOMERS

What information do we collect from customers who visit our establishments?

For individuals who physically visit our establishments and enter into a commercial or customer-service relationship with BIANCO 88, S.L., we may process:

• Identification and contact information: first name and surname, telephone number, email address and postal address.
• Transaction information: purchases, services requested and payment-related information.
• Customer-service information: enquiries, requests, complaints and other communications made at the establishment.

For what purposes will we process your personal data?

Personal data may be processed for the following purposes:

• Managing the commercial relationship, including purchases, reservations, orders and requests for information.
• Responding to enquiries, incidents or complaints made at the establishment.
• Complying with applicable legal requirements, particularly in relation to taxation, accounting, consumer law and security.

How do we obtain your data?

We obtain these data through:

• Information provided directly by the customer at the establishment, verbally or through physical or electronic forms.
• Transactions carried out by the customer which generate information required for commercial and administrative purposes.

What is the legal basis for processing your data?

Depending on the circumstances, processing may be based on:

• Performance of a contract or steps taken prior to entering into a contract where the customer requests a service or makes a purchase.
• The customer’s consent for specific purposes, such as certain commercial communications.
• The legitimate interests of BIANCO 88, S.L. in maintaining the security of its establishments and improving customer service, where such interests comply with applicable data-protection requirements.
• Compliance with legal obligations relating to taxation, accounting, consumer protection or security.

SUPPLIERS

What information do we collect from our suppliers?

BIANCO 88, S.L. may process the following personal information relating to suppliers and their representatives:

• Identification and contact information: first name and surname, telephone number, postal address and email address.
• Employment and professional information.
• Business and professional activity information.

How do we obtain your data?

We may obtain your data through:

• Execution of the contract governing our relationship.
• Acceptance of a quotation or proposal.
• Receipt of invoices from the supplier.
• Execution of a data-processing agreement where required as a result of the services provided.

For what purposes will we process your personal data?

We process supplier data for purposes including:

• Managing information relating to suppliers of goods and services and their representatives.
• Maintaining our contractual relationship with suppliers.
• Managing payments and collections relating to contracts between the parties.

What is the legal basis for processing your data?

Processing may be based on:

• Performance of a pre-contractual or contractual relationship, where processing is necessary to provide information, administer the relationship or manage the services concerned.
• Legitimate interests, where appropriate, in managing information relating to representatives and contact persons of suppliers working with BIANCO 88, S.L.

CUSTOMERS

What information do we collect from our customers?

We may process data relating to customers who complete forms available through www.restaurant88tenerife.com or who provide information at the physical establishments of BIANCO 88, S.L., including:

• Identification and contact information: first name and surname, telephone number, postal address and email address.
• Information relating to the customer’s request, reservation, purchase or service.

How do we obtain your data?

If you are an online customer, we may obtain your information through forms completed when requesting information, making a reservation, purchasing a product or requesting a service.

Where consent is required for a particular processing activity, the relevant form will provide the appropriate mechanism for obtaining it.

If you are an in-person customer, we may obtain your personal data through:

• Customer registration forms.
• Acceptance of quotations or proposals.
• Contracts signed with us.

For what purposes will we process your personal data?

Personal data may be processed in order to:

• Prepare and manage documentation associated with your requests and purchases.
• Provide information relating to offers, products and services associated with your purchase, where permitted by applicable law.
• Process and manage reservations or online purchases through our platform.

What is the legal basis for processing your data?

The principal legal basis is the performance of a contract or steps taken at your request prior to entering into a contract, where processing is necessary to provide the requested information, manage the relevant service or supply the requested product.

Where a particular processing activity is based on consent, the user may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

WEBSITE USERS

Personal data processed on the basis of the user’s consent will be retained for as long as they remain necessary for the purposes for which they were collected and the consent has not been withdrawn, subject to any applicable statutory retention requirements.

Where data are processed on the basis of legitimate interests, they will be retained for no longer than necessary in relation to the purpose that justified the processing, while ensuring appropriate safeguards and respecting the rights and freedoms of data subjects.

Where data are processed for the performance of a contract or in order to take steps prior to entering into a contract, they will be retained while the contractual relationship remains in force and thereafter for any additional period required by applicable law or necessary for the establishment, exercise or defence of legal claims.

The IP address recorded in connection with cookie-consent management may be retained for one year for the purpose of demonstrating the user’s consent, subject to the applicable legal basis and technical configuration.

Further information about cookie retention periods is available in our Cookie Policy.

APP USERS

Personal data processed through the MY VENTURE application in connection with reservations, purchases, enquiries, communications and associated services will be retained in accordance with the purposes, lawful bases and retention criteria described in this Privacy Policy.

This may include identification and contact information, booking or purchase information, service history, user preferences and technical information required for the operation, security and improvement of the application.

USERS OF OUR ESTABLISHMENTS’ Wi-Fi NETWORKS

Personal data processed on the basis of the Wi-Fi user’s consent will be retained for as long as necessary for the purposes for which they were collected and, where applicable, while that consent remains valid.

Information processed on the basis of legitimate interests, particularly information relating to network security and the prevention of misuse, will be retained only for the period strictly necessary to fulfil those purposes, subject to appropriate safeguards and respect for the rights and freedoms of data subjects.

Where processing is necessary for performance of the requested Wi-Fi access service, information will be retained while the service relationship remains in force and for any subsequent period required by applicable legislation.

Technical information generated through the connection, such as MAC addresses, assigned IP addresses, dates and times of connection and session duration, will be retained for any period required under applicable law and, where appropriate, for the period necessary to protect network security.

IN-PERSON CUSTOMERS

Personal data processed on the basis of the customer’s consent, for example for certain marketing communications, will be retained while that consent remains valid and while the information remains relevant for the purpose for which it was collected.

Personal data processed on the basis of legitimate interests, including information associated with security systems or improvement of customer service, will be retained only for as long as necessary to fulfil the relevant purpose and subject to appropriate safeguards.

Where video-surveillance images are processed, the ordinary retention period will be the period established under applicable legislation, generally up to one month, except where images must be retained for a longer period in connection with an incident, investigation, legal claim or request from a competent authority.

Personal data processed for the performance of a contract or in connection with pre-contractual measures, including purchases, reservations and service requests, will be retained for the duration of the contractual relationship and for any subsequent period required under applicable tax, accounting, consumer-protection or other legislation.

Information arising from in-person transactions or requests will be retained for the statutory periods necessary to address possible liabilities arising from the commercial relationship.

SUPPLIERS

Personal data processed on the basis of legitimate interests will be retained for the period necessary for the purposes that justified its collection, with appropriate safeguards and respect for the rights and freedoms of data subjects.

Data processed on the basis of a contractual relationship, or whose processing is also required in order to comply with a legal obligation, will be retained throughout the contractual relationship and thereafter for the period prescribed by applicable law.

Where retention is required by law, erasure may be restricted during the applicable statutory period, including where data must remain blocked or otherwise retained in accordance with applicable legal requirements.

CUSTOMERS

Personal data processed on the basis of customer consent will be retained while they remain relevant to the purpose for which they were collected and while consent remains valid.

Personal data processed on the basis of legitimate interests will be retained for the period necessary in relation to the purpose that justified its collection, subject to appropriate safeguards and respect for the rights and freedoms of data subjects.

Personal data processed on the basis of a contract, or where processing is required in order to comply with a legal obligation, will be retained throughout the contractual relationship and subsequently for any period prescribed by applicable legislation.

Where data must be retained pursuant to a legal obligation, the data subject may not be entitled to require their immediate erasure where continued retention is required by law, without prejudice to any legally applicable blocking requirements.

ADDITIONAL INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA

Only persons aged 14 or over may provide personal data through our website or by email.

Persons under that age must obtain the consent or authorisation of their parents or legal guardians where required under applicable law.

Users guarantee that all information provided to BIANCO 88, S.L. is authentic, accurate and up to date. Users who provide personal data through the relevant services declare, where applicable, that they meet the minimum age requirements established by law and are responsible for false or inaccurate information they provide.

Personal data processed by BIANCO 88, S.L. may be mandatory or optional depending on the relevant service.

As a general rule, special categories of personal data will not be requested through ordinary website forms.

If processing of special-category data becomes necessary in order to provide a particular service, such information will be collected using an appropriate procedure and in accordance with the additional requirements established by applicable data-protection legislation.

Information identified as optional is information that the user is not required to provide in order to contact us.

Fields identified with an asterisk (*) or the word “required” in our forms are mandatory. Failure to provide information identified as mandatory may mean that we are unable to provide the requested service or respond to the user’s request.

If you provide us with personal data relating to third parties, you declare that you are authorised to provide that information and undertake to provide the relevant third party with the information contained in this Privacy Policy where legally required.

BIANCO 88, S.L. may carry out appropriate checks in order to determine whether the third party has been informed and may adopt any due-diligence measures required under applicable data-protection legislation.

TO WHOM MAY YOUR PERSONAL DATA BE DISCLOSED?

Personal data will not be disclosed to third parties except where required by law or where such disclosure is necessary to deal with your request, provide a requested product or service, administer our commercial relationship or otherwise fulfil one of the purposes described in this Privacy Policy.

Recipients of personal data may include:

• ANY CHANCE, S.L.
• N.G THAI 88, S.L.
• NG TIAK ROBERT
• DEDOS 88, S.L.
• CHAR GRILL 88, S.L.
• LA CALETA LOUNGE 88, S.L.
• ORIENTAL 88, S.L.
• LAGARTO RESTAURANT & ENOTECA, S.L.
• BIANCO 88, S.L.
• EMPIRE 88, S.L.
• TINERFE GARDEN EXPLOTACIONES TURISTICAS, S.L.
• VENTURE EXCURSIONS, S.L.
• MIYAGI 88, S.L.
• DUQUE JAPON 88, S.L.

Personal data may also be disclosed to:

• Public authorities and public bodies where required under tax, employment, Social Security or other applicable legislation.
• Data processors and service providers, including fraud-detection and prevention providers, technology providers, customer-service providers, advertising and marketing providers and other third-party providers necessary for the provision of services offered by BIANCO 88, S.L., such as courier, delivery and transport providers.

Where third-party providers process personal data on our behalf, the relationship will be governed by the requirements applicable to processors under the GDPR.

ARE INTERNATIONAL TRANSFERS OF PERSONAL DATA CARRIED OUT?

According to the information applicable to the website, www.restaurant88tenerife.com is hosted in the Netherlands, a Member State of the European Union and the European Economic Area.

As a result, hosting personal data within the Netherlands does not, in itself, constitute a transfer of personal data to a third country outside the European Economic Area.

Our website obtains user data primarily through:

• Contact and other forms made available to users through the website.
• Cookies and similar technologies used in accordance with the user’s choices and applicable law.

International transfers of personal data may nevertheless arise in connection with certain service providers or recipients located outside the European Economic Area.

Where such transfers occur, BIANCO 88, S.L. will use an appropriate mechanism permitted under Chapter V of the GDPR.

Where the European Commission has not adopted an adequacy decision for the relevant third country, appropriate safeguards may include, where applicable, the mechanisms provided for under Article 46 GDPR.

Derogations under Article 49 GDPR will be relied upon only where the relevant legal requirements for such derogations are satisfied.

Where personal data are transferred to third-party service providers, appropriate contractual, technical and organisational safeguards will be required in accordance with applicable data-protection legislation.

Where no adequacy decision or Article 46 safeguard is available, an international transfer may only be carried out where another lawful mechanism under the GDPR applies, including, in the circumstances specifically permitted by Article 49 GDPR, the data subject’s explicit consent or a transfer necessary for the performance of certain contracts.

BIANCO 88, S.L. does not sell its users’ personal data to third parties.

WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

Subject to the conditions established by applicable data-protection legislation, users may exercise the following rights in relation to BIANCO 88, S.L.:

1. Right of access — to obtain confirmation as to whether personal data relating to you are being processed and, where applicable, access to those data.
2. Right to rectification — to have inaccurate personal data corrected and incomplete personal data completed.
3. Right to erasure — to request deletion of personal data where, among other circumstances, the data are no longer necessary for the purposes for which they were collected, subject to applicable legal exceptions and retention requirements.
4. Right to object — to object to certain processing of your personal data in the circumstances established by the GDPR.
5. Right to restriction of processing — to request restriction of the processing of your personal data where the conditions established by applicable legislation are satisfied.
6. Right to data portability — to receive certain personal data in a structured, commonly used and machine-readable format and, where applicable, request transmission of those data to another controller.
7. Rights concerning automated decision-making — to exercise the rights provided under applicable legislation in relation to decisions based solely on automated processing, including profiling, where such decisions produce legal effects or similarly significantly affect you.
8. Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

To exercise any of these rights, users must submit a request indicating the right they wish to exercise and provide sufficient information to enable BIANCO 88, S.L. to verify their identity.

Where necessary and proportionate, appropriate proof of identity may be requested in order to prevent unauthorised disclosure or alteration of personal data.

Requests may be submitted by post to:

BIANCO 88, S.L.
SAFARI, SN
38660 – PLAYA DE LAS AMÉRICAS
Spain

or by email to:

gdpr@venturegroup88.com

BIANCO 88, S.L. will respond to requests to exercise data-protection rights within one month of receipt of the request.

That period may be extended by a further two months where necessary, taking into account the complexity and number of requests.

Where an extension applies, the data subject will be informed within one month of receipt of the request, together with the reasons for the delay.

Data subjects also have the right to lodge a complaint with the competent supervisory authority where they consider that BIANCO 88, S.L. has infringed their rights under applicable data-protection legislation.

In Spain, the competent supervisory authority is:

Agencia Española de Protección de Datos (AEPD)
www.aepd.es

IS MY PERSONAL DATA SECURE?

BIANCO 88, S.L. states that it has arrangements in place with its hosting and technology providers in relation to the hosting and operation of its website and information systems.

In all cases, BIANCO 88, S.L. undertakes to implement appropriate technical and organisational measures designed to ensure a level of security appropriate to the risk and to protect the confidentiality, integrity and availability of personal data.

BIANCO 88, S.L. will treat personal data confidentially and will take reasonable measures intended to prevent unauthorised access, disclosure, alteration, loss or misuse.

Security measures are implemented having regard to the nature of the information processed, the risks associated with processing and the requirements of:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation — GDPR).

LINKS TO OTHER WEBSITES

Our website may contain links to websites operated by third parties.

If you choose to leave our website by following a link to a website that is not operated by BIANCO 88, S.L., the privacy practices, content and use of cookies or similar technologies on that third-party website will be governed by that third party’s own policies.

BIANCO 88, S.L. is not responsible for the privacy policies or cookie practices of third-party websites that it does not control.

Users are therefore encouraged to review the privacy and cookie information provided by the operator of any third-party website they visit.

Date: 29 May 2026

Version: V.1.0